Backups & Data Loss We are not responsible for files and/or data residing on your account. Customer agrees to maintain a current copy of all content hosted by us notwithstanding any agreement by us to provide backup services.
Abuse & Prohibited Use We reserve the right to decide as to what constitutes as abuse and any material not mentioned below is left entirely up to the discretion of our staff.
Abuse can include, but is not limited to the following offenses:
A) Any attempts to compromise or actual compromise of a network device belonging to us or any other company, individual, or other entity is strictly prohibited. This offense also includes port scanning, IP range scanners and vulnerability scanning. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
B) Denial of Service attacks directed at us, or any attempts to launch a Denial of Service attack from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
C) Sending unsolicited email, newsgroup postings, chain letters or anything else that could be considered as “spam”, is strictly prohibited. The gathering of email addresses to be used for sending unsolicited email on a 3rd party service “harvesting” is also prohibited and may result in termination of service.
D) The hosting of material that infringes on any copyright, trademark and or service mark is strictly prohibited. This also includes the storage and transmission of pirated movies, music, software, ring tones or anything else considered “warez”. Any complaint received will be investigated and may result in termination of service.
E) Child pornography, bestiality, hate speech, scam sites, phishing sites and any other material which is considered to be illegal in Canada is strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
F) Hosting any software, source code or any other material that is illegal or could be used to commit an illegal act is strictly prohibited. This includes but is not limited to software exploits, exploit source code, hacking tutorials, hacking tools, viruses and trojans, bomb making and similar device tutorials. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
G) Running automated macros scripts, distributed computing applications, torrents, cryptocurrency mining related applications, or any other application that is consistently Disk I/O or CPU intensive is prohibited on our Shared, Reseller, and VPS services. The use of these applications could create a high load on our servers and disrupt other users. As such, these are only allowed on our Dedicated Servers.
H) Utilizing our shared or reseller hosting service as a personal file storage, bulk file storage, one click hosting, backup service, image board or similar is strictly prohibited. This includes, but is not limited to NextCloud related applications. Please obtain a VPS or Dedicated Server if you would like to do this.
Please note that any violation(s) could lead to a simple warning, temporary suspension of service, and or termination of clients account(s) without warning and without refund. In the event that an illegal act has been performed, local and/or federal authorities may be notified.
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